Orcas Island seniors urged to take action following Bank of America data breaches
Published 1:30 am Friday, May 22, 2026
Submitted by the Orcas Community Resource Center Financial Literacy Team.
The Financial Literacy Team at the Orcas Community Resource Center is alerting Orcas Island residents — particularly seniors — to a series of data breaches affecting Bank of America customers and urging immediate protective action.
Bank of America is formally warning customers about a surge in unauthorized credit-card charges and phishing attempts linked to breaches at multiple third-party vendors, including NCB Management Services, Ernst & Young, Infosys McCamish Systems and a document destruction vendor. Although Bank of America’s internal systems were not directly hacked, sensitive customer data held by these vendors was exposed — and that exposure represents a significant and ongoing risk to affected customers.
Criminals are using your own information against you
Fraudsters are using stolen personal information — including names, partial account numbers and other accurate personal details — to make their scam messages appear entirely legitimate. If you receive a text, email or phone call about your Bank of America account:
• Do NOT respond, click any links or provide personal information.
• Hang up immediately.
• Call the number printed on the back of your credit or debit card to reach Bank of America directly.
What Orcas residents should do right now
• Check your mail for a Bank of America breach notification letter. Letters may reference NCB Management Services, Ernst & Young, Infosys McCamish Systems or a document destruction vendor.
• Place a free credit freeze. This is the strongest protection available for anyone whose Social Security number was exposed, and it is free by law.
• Review your bank statements and credit reports for unfamiliar charges, new accounts or unexplained inquiries.
• Activate any free identity-theft protection offered. Bank of America and Infosys McCamish Systems have provided protection services for certain affected groups.
• Report fraud immediately to: Bank of America Fraud Department, San Juan County Sheriff’s Office, Orcas Community Resource Center — for help navigating fraud recovery and Orcas Senior Center — for support, referrals and assistance connecting to resources.
Orcas Island’s community includes a high proportion of retirees and fixed-income seniors, many of whom rely on limited broadband, limited cell service, in-person banking, Social Security or pension income and community support networks. These circumstances make local residents prime targets for criminals exploiting large-scale data breaches.
