Why it may take longer for your next hospital or clinic visit

Submitted by Island Hospital

Island Hospital is implementing a new electronic medical record system that will be operational beginning May 1. When patients register for any service on or after May 1, staff will be reviewing medical-record information with each client, which may take a bit longer.

All Island Hospital and clinics’ patient information will need to be checked for accuracy as it is transferred into the new EMR at their next visit. This needs to be done even if you’re already an established Island Hospital or clinic patient, or if you’re registering for a service you’re currently utilizing (cardiac rehabilitation, physical therapy, etc.).

For those registering for a hospital service, patient-access department staff will need approximately 10 minutes more to set up each patient and input personal information into the new system.

In addition, clinic staff will take a photo of each patient to be part of the new medical record. The first post-May 1 visit with the provider will also take longer as they will be ensuring your personal information (such as allergies) is absolutely correct.

The new EMR spans all Island Hospital and clinic services, so each patient has one record for all services located here. Therefore, this process will not need to be repeated and eliminates the need to fill out duplicate forms at each point of service (as is the current practice).

So be aware that it may take a few more minutes to register for any service. For more information, visit www.islandhospital.org/EMR or call the Resource Center at Island Hospital, 360-299-1397.