CenturyLink crews are working around the clock to repair the severed fiber optic cable causing a network outage impacting the San Juan Islands. CenturyLink crews, which have dedicated more than 1,000 hours, have temporarily restored local, long distance, Internet, and 911 services in partnership with Orcas Power and Light Cooperative.

CenturyLink has deployed resources from across the state to assist in the repair of the fiber cable, which is more than two miles in length and rests at a depth of 250 feet. CenturyLink has brought in international experts who initially helped deploy the fiber to the Islands to help pinpoint the issue. At this time, the reason for the cut is still unknown.

In addition to the on-site team, CenturyLink has brought in additional resources, including a team of expert divers, three tug boats, two remote operating vessels, and two barges. The barges, which are between the coast of Pear Point off of San Juan Island and Fisherman’s Bay located on Lopez Island, have cranes and splicing equipment.

“CenturyLink’s priority is to fully restore communications as quickly as possible,” said Tim Grigar, CenturyLink vice president and general manager for western Washington. “We appreciate our customers’ patience while we work to resolve this issue.”